by Rich Randall | Mar 15, 2021 | Uncategorized
When managers and employees can’t see the difference between activity and progress, a business can be a veritable beehive of activity while treading water or going backwards. Unfortunately, the inability to see the difference is not at all unusual. Activity is a good...
by Rich Randall | Mar 15, 2021 | Uncategorized
I’ve been involved recently in a number of discussions revolving around accountability. I’ve seen many managers and management teams chronically fail to carry out commitments or achieve promised results, yet be convinced they work in a culture of high accountability....
by Rich Randall | Mar 15, 2021 | Uncategorized
Business managers often wonder why strategic plans fail to produce results. At the highest level, plans often fail because managers don’t understand the two-sided nature of business leadership. Strategic management and operating management are the yin and yang of...
